Remittance
Eclipse supports cross-border remittance — sending money from a wallet in one currency to a recipient in another country and currency. The Admin Portal provides a UI for initiating and monitoring remittance transactions at the tenant, customer, and organisation wallet level.
Accessing Remittance
Remittance can be accessed from multiple contexts:
- Tenant wallet: Tenant → Wallets → select a wallet → Remittance tab
- Customer wallet: Customer → Wallets → select a wallet → Remittance tab
- Organisation wallet: Organisation → Wallets → select a wallet → Remittance tab
- System wallet: System Wallets → select a wallet → Remittance tab
Remittance Table Columns
| Column | Description |
|---|---|
| Remittance ID | Unique identifier for the transaction |
| Currency | Source (sending) currency |
| Destination Currency | Target (receiving) currency |
| Amount | Amount sent in source currency |
| Exchange Rate | Applied FX rate |
| Fee Amount | Wallet fee charged for the transaction |
| Sending Amount | Net amount deducted from the source wallet |
| Created | Transaction timestamp |
| Status | Current status of the remittance |
By default, the table shows the last 15 days. Use the date range picker to extend the window.
Remittance Statuses
| Status | Description |
|---|---|
PENDING | Initiated, awaiting processing |
PROCESSING | In progress with the remittance provider |
COMPLETED | Funds delivered to recipient |
FAILED | Transaction failed — funds returned to source wallet |
CANCELLED | Cancelled before processing began |
Initiating a Remittance
- Navigate to the Remittance tab for the source wallet.
- Click + Initiate Remittance.
- Fill in the form:
| Field | Required | Description |
|---|---|---|
| Beneficiary | Yes | Select or add the recipient's details (name, destination bank/mobile, country) |
| Amount | Yes | Amount to send in the source wallet's currency |
| Destination Currency | Yes | The currency the recipient will receive |
| Reference | No | Payment reference displayed to the recipient |
| Description | No | Internal note for audit purposes |
- Review the exchange rate and fee breakdown shown in the confirmation dialog.
- Click Confirm to submit.
Adding a Beneficiary During Remittance
If the recipient does not yet exist as a beneficiary:
- In the beneficiary dropdown, click + Add Beneficiary.
- Enter the recipient's details:
- Full name
- Destination country
- Receiving institution (bank or mobile money provider)
- Account number or mobile number
- Click Save. The beneficiary is saved to the wallet and selected for this remittance.
Viewing Remittance Details
Click the View icon on any row to open the full details, including:
- Full beneficiary information
- Exchange rate and fee breakdown
- Provider reference number
- Status history and timestamps
Filtering Remittance History
Use the date range picker at the top of the table to filter by creation date. The table refreshes automatically when the date range changes.
Permissions
Managing remittances requires:
Remittance.READ— View remittance historyRemittance.CREATE— Initiate new remittances
Refer to the Permissions Management section for role configuration.
Notes
- Exchange rates are provided by the configured remittance gateway at the time of initiation. Rates are not locked until the transaction is confirmed.
- Remittance availability depends on your tenant's configured cross-border remittance providers. Contact your EFT Corporation account manager to enable specific corridors.
- All remittance transactions are visible in the source wallet's transaction history and audit event log.
Updated about 8 hours ago