Introduction

The Eclipse Admin Portal is the primary web interface for managing tenants, customers, wallets, cards, and platform configuration. This guide is intended for support staff and administrators who use the portal day-to-day.

Accessing the Portal

The Eclipse Admin Portal is available at https://ukheshe.live/admin-portal/.

When your tenant account is set up, you will receive a welcome email containing your username and a system-generated password. Check your spam or junk mail folder if it does not appear in your inbox.

To log in for the first time:

1. Navigate to the portal URL above.
2. Enter the username and password from your welcome email.
3. When prompted, change your password immediately. Your new password must comply with the password rules configured for your tenant.
4. After changing your password, you will land on the main portal dashboard.

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Note

If your tenant has MFA (TOTP) enabled for your user role, you will also be prompted to enter a 6-digit one-time password after entering your credentials. See the Admin Users section for setup instructions.

Portal Layout Overview

The portal is divided into a left-hand navigation sidebar and a main content area. The primary sections are:

Admin User Roles

Eclipse uses a tiered role system. Each role has a different scope of access. The exact permissions for each role are configurable per tenant.

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Note

A business or management decision must be made about which permissions each role level should carry. Permissions are configured under the Configuration section and apply to all users assigned that role.