Postilion Merchant Portal Guide
Overview of the Payments Hub Merchant Portal — your central hub for monitoring payment activity, running reports, and managing your team
The Payments Hub is the web portal for merchants operating on the Postilion payment platform. From a single dashboard you can monitor live transaction performance, view branches and terminals, run reports, and manage your team — without needing to contact your payment processor for routine tasks.
This guide covers the non-obvious aspects of using the portal. If you're new, start with Getting Access.
What you can do
| Section | Purpose |
|---|---|
| Dashboard | Live summary of transaction volumes, approval rates, and decline trends |
| Transactions | Full transaction history with status, terminal, and amount detail |
| Branches | View all your locations and drill into their terminals |
| Terminals | Overview of every POS terminal across your organisation |
| Reports | Run and export summarised transaction reports — full reports reference → |
| Team | Invite and manage team members and their access scopes (Admins only) |
| Settings | Update your profile, change your password, and enable 2FA |
The Payments Hub dashboard
Updated about 6 hours ago
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