---
updatedAt: 2026-05-19T18:58:05.000Z
agentTools:
  projectIndex: https://developer.eftcorp.com/llms.txt
---

# System Wallets

System wallets are set up and managed exclusively by the EFT Corporation team. They handle specific internal payment flows, fee collection, and settlement operations on the platform.

![](https://files.readme.io/3cc1cd7-Picture28.png "Picture28.png")

## Types of System Wallets

| Wallet Type                   | Purpose                                                                  |
| ----------------------------- | ------------------------------------------------------------------------ |
| **Source System Wallet**      | The funding source for platform-initiated operations                     |
| **Destination System Wallet** | The receiving wallet for platform-initiated operations                   |
| **Fees System Wallet**        | Collects all transaction fees charged to customers (excluding card fees) |
| **Suspense Wallets**          | Hold funds in transit during settlement or reconciliation                |
| **Treasury Wallets**          | Hold funds per currency for cross-tenant operations                      |

> 📘 Note
>
> System wallets cannot be modified by tenant admin users. Balances on these wallets are maintained by EFT Corporation. Contact <support@eftcorp.com> if you have questions about a specific system wallet balance.

## Viewing System Wallets

Navigate to **Wallets** > **System Wallets** to view all system wallets configured for the platform. For each wallet you can see the wallet ID, balance, currency, and purpose.

***

## System Wallet Tabs

Clicking on a system wallet opens its profile with the following read-only tabs:

| Tab                       | Description                                                                       |
| ------------------------- | --------------------------------------------------------------------------------- |
| **General**               | Wallet name, balance, status, currency, wallet type                               |
| **Transaction History**   | Full transaction ledger (date-filterable, max 30-day range)                       |
| **Top-Ups**               | Incoming funding history                                                          |
| **Withdrawals**           | Outbound movement history                                                         |
| **Remittance**            | Cross-border transfers from this wallet                                           |
| **QR Codes**              | Any QR codes linked to this system wallet                                         |
| **Transfers**             | Transfer history; initiate system-level transfers (requires elevated permissions) |
| **Reservations**          | Funds in transit or pending settlement                                            |
| **Scheduled Withdrawals** | Any recurring jobs scheduled against this wallet                                  |
| **Audit Events**          | Full event history — every state change and transaction                           |
| **Attachments**           | Supporting documents attached to the wallet                                       |

> Tenant admin users can view system wallet activity but cannot modify system wallet settings or statuses. Only EFT Corporation staff with GLOBAL\_ADMIN access can change system wallet configuration.