--- updatedAt: 2026-10-05T13:21:52.000Z agentTools: projectIndex: https://developer.eftcorp.com/llms.txt --- # Postilion Merchant Portal Guide Overview of the Payments Hub Merchant Portal — your central hub for monitoring payment activity, running reports, and managing your team The **Payments Hub** is the web portal for merchants operating on the Postilion payment platform. From a single dashboard you can monitor live transaction performance, view branches and terminals, run reports, and manage your team — without needing to contact your payment processor for routine tasks. This guide covers the non-obvious aspects of using the portal. If you're new, start with [Getting Access](getting-access). ## What you can do | Section | Purpose | | --------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **Dashboard** | Live summary of transaction volumes, approval rates, and decline trends | | **Transactions** | Full transaction history with status, terminal, and amount detail | | **Branches** | View all your locations and drill into their terminals | | **Terminals** | Overview of every POS terminal across your organisation | | **Reports** | Run and export summarised transaction reports — [full reports reference →](reports) | | **Equipment Booking** | Book faulty or unwanted terminals in for repair or return (Admin and Operations users of enabled organisations) — [Equipment Booking guide →](equipment-booking) | | **Team** | Invite and manage team members and their access scopes (Admins only) | | **Settings** | Update your profile, change your password, and enable 2FA | The Payments Hub dashboard